Have you bought something from our webstore, but are you not satisfied with it? You have the right to return the product within 14 days after receipt of your order, without giving any reason, and to cancel the agreement.
To exercise the right of withdrawal, you must inform us by writing, post or e-mail to revoke the agreement. You can use the return form for this, but you are not obliged to do so.
1. Send us an e-mail (email@example.com) with your order number, name, article number and serial number (serial number only applies for electronic devices like car radio’s and navigation systems). Mention in your mail whether you wish a refund or a repair.
2. Re-pack the product neatly and send it to our return address. Please note that the product box should not be used as shipping box. You need to repack it in an shipping/outer box, so that the product box will not be damaged.
3. State your name and order number on the shipping box so that we can find out from who the package comes from.
In most cases you will receive your purchase price back within 7 working days. You will be informed about this.